SHIPPING
Please note that longer shipping timeframes may apply during sale periods.
New Zealand
We offer free shipping nationwide on orders over $200 NZD.
$8 NZD standard shipping, $12 NZD rural shipping, 2-3 business days.
Please allow extra days for delivery to rural addresses.
All New Zealand orders are shipped using Courier Post which includes tracking.
Australia
$15 NZD flat rate for all other orders, 10 -15 business days.
All Australian orders are shipped using New Zealand Post which includes tracking.
Rest of the World
$30 NZD flat rate for all other orders, 10 -15 business days.
International orders are shipped using New Zealand Post which includes tracking where available.
Please note: Delivery time frames are just a guide. Please refer to your tracking details for shipping updates.
Standard Processing and Delivery Timeframes
We try our best to ship all packages within 1-3 business days of receipt of the order. During times of high volume, such as sales, please allow up to 5 business days for your order to ship.
Please note we do not ship over the weekend or on public holidays. If an order is placed over a weekend or public holiday, it will be processed the next working day. Once your order has been shipped you will receive a notification of dispatch including an online tracking number.
Please note delivery timeframes are estimates and do not take into account processing times, or transit delays.
If you require your delivery urgently and would like a quote for a faster shipping provider, please email us at hello@elmathelabel.com.
Duties and Taxes
International orders may be subject to additional custom fees, duties or taxes that are the sole responsibility of the purchaser.
We are unable to refund you if you refuse the package because of customs charges.