SHIPPING
Christmas Delivery Cut Off Dates
We are dispatching orders daily until Christmas. For the best chance of pre-Christmas delivery, please order by the dates below. Delivery times are subject to courier delays and cannot be guaranteed.
New Zealand - Wednesday 18th December
Australia - Friday 6th December
Rest of the world - Sunday 1st December
If you require your delivery urgently, we also offer express shipping with DHL, please email us at hello@elmathelabel.com for a quote.
New Zealand
We offer free shipping nationwide on orders over $200 NZD.
$8 NZD standard shipping, $12 NZD rural shipping, 2-3 business days.
Please allow extra days for delivery to rural addresses.
All New Zealand orders are shipped using Courier Post which includes tracking.
Australia
$15 NZD flat rate for all other orders, 10 -15 business days.
All Australian orders are shipped using New Zealand Post which includes tracking.
Rest of the World
$30 NZD flat rate for all other orders, 10 -15 business days.
International orders are shipped using New Zealand Post which includes tracking where available.
Please note: Delivery time frames are just a guide. Please refer to your tracking details for shipping updates.
Standard Processing and Delivery Timeframes
We endeavor to ship your goods within 24 hours of receiving your order.
Please note we do not ship over the weekend or on public holidays. If an order is placed over a weekend or public holiday, it will be processed the next working day. Once your order has been shipped you will receive a notification of dispatch including an online tracking number.
Please note delivery timeframes are estimates and do not take into account processing times, or transit delays.
If you require your delivery urgently and would like a quote for a faster shipping provider, please email us at hello@elmathelabel.com.
Duties and Taxes
International orders may be subject to additional custom fees, duties or taxes that are the sole responsibility of the purchaser.
We are unable to refund you if you refuse the package because of customs charges.